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Cookie Policy

Effective Date: October 1, 2024

This Cookie Policy explains how CF Servicing LLC and our affiliates ("we," "us," or "our") uses cookies and similar tracking technologies on our website, https://www.counselfinancial.com ("the Site"). By continuing to browse or use our site, you agree to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (e.g., computer, smartphone, tablet) when you visit a website. Cookies are widely used to make websites work efficiently and to provide information to the website owners to improve user experience. Some cookies may collect personal information, such as your IP address or browsing behavior.

2. Types of Cookies We Use

We use the following types of cookies on our website:

  • Strictly Necessary Cookies: Essential for the operation of our website, enabling you to navigate and access secure areas.
    • Example: A cookie that tracks form submissions to prevent duplicates.
  • Analytics/Performance Cookies: Help us understand how visitors interact with our website by collecting data anonymously, enabling us to improve its functionality.
    • Example: Google Analytics.
  • Functionality Cookies: Allow our website to remember your preferences and provide enhanced, personalized features.
    • Example: A cookie that stores partial form data so users can continue without losing information.
  • Advertising/Targeting Cookies: Used to show advertisements more relevant to you and your interests. These cookies can track your browsing habits and are shared with third parties, such as advertising networks.
  • Third-Party Cookies: Some cookies on our site are set by third-party services, including analytics providers and advertisers. These third-party cookies enable these providers to recognize your device and collect information about your interactions across websites.

3. Categories of Personal Information Collected via Cookies


Cookies may collect:

  • Identifiers: IP address, device ID, browser type.
  • Internet or Network Activity: Browsing history, time spent on the site, interactions with content.
  • Geolocation Data: General location based on your IP address.

4. Purposes for Using Cookies


We use cookies for, among other things:

  • Ensuring the website functions properly.
  • Improving user experience and optimizing website performance.
  • Analyzing traffic patterns and user behavior.
  • Providing personalized content and advertisements.
  • Remembering preferences and settings.
  • Integrating with social media platforms.

5. How We Use Third-Party Cookies


We partner with certain third-party providers (e.g., Google Analytics). These providers may collect information about your browsing activities over time and across different websites. 

6. Managing and Controlling Cookies


You can manage your cookie preferences through:

  • Cookie Management Tool: Use our [cookie management tool] to accept all cookies, decline non-essential cookies, or customize your settings.
  • Browser Settings: Most browsers allow you to block or delete cookies. Note that blocking certain cookies may affect the website’s functionality.

7. Opt-Out of Cookies


If you wish to opt out of cookies used for advertising or the sale of personal information, click the link below: info@counselfinancial.com

8. Your Rights Under CCPA/CPRA


If you are a California resident, you have the right to:

  • Know what personal information we collect.
  • Request deletion of your personal information.
  • Opt-out of the sale of your personal information.
  • Non-discrimination for exercising any of these rights.

For more details, visit our Privacy Policy.

9. Retention of Data


  • Session Cookies: Expire when you close your browser.
  • Persistent Cookies: Remain on your device until deleted manually or they expire.

We retain personal information collected through cookies only as long as necessary for the purposes outlined in this policy or as required by law.

10. Changes to This Cookie Policy


We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us


If you have any questions about this Cookie Policy or how we use cookies, contact us at: info@counselfinancial.com

For more details on how we collect, use, and protect your personal information, please see our Privacy Policy.